Frequently Asked Questions

Your Help Center

Have a question? Want to know a bit more about the rental process, our company, or the brands we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.

Which payment methods do you accept?

All Major credit & debit cards are accepted.

Do you offer gift cards?

Gift cards are available both virtually and physical cards.

What is your policy for damaged products?

Per our Liability Disclaimer:
This rental equipment has been received in good condition.
Customer assumes all responsibility to personal property damage, personal injury, negligence, lack of following procedures, damages to property, equipment or accessories, misuse of property including not following Manufacturers Instructions and agrees to release Skyla's Inflatables LLC harmless for any and all claims arising out of the use of the rental equipment while in his/her custody. In the event that the release and Hold Harmless/ Liability Agreement as contained herein is held unenforceable for any reason, the customer hereby agrees to insure, replace, take full responsibility and utilize personal insurance prior to any legal action.
Customer agrees to ensure that the unit is supervised by a responsible adult at all times.
Customer agrees not to loan, sublet, or use equipment at any other location.
Customer agrees to company right to enter the premises of customer at any time to reposes equipment.
Customer agrees to pay balance in full online before the rental will be delivered.

Please note that all persons using equipment rented from Skyla's Inflatables do so at their own risk and therefore Skyla's Inflatables LLC cannot accept any responsibility for any injury caused to anyone using their equipment. Please check your Home Owners Insurance Policy to protect yourself and your guests!